WARNING: This product contains nicotine. Nicotine is an addictive chemical..

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FAQ

FAQ

Wholesale Inquiry

Q1. How Can I Become Your Wholesaler ?

A: Please contact us or email wholesale@mosmovape.comOne of our sales representatives will contact you in some business days.

Q2. What ls Your Wholesale Pricing?

A: We offer competitive wholesale prices, you can further communicate with our sales representatives after contact us or email wholesale@mosmovape.com.

Q3. How Can I Purchase Your Products?

A: We do wholesale business only. For personal or retail usage, you might contact us or by email wholesale@mosmovape.com with your country/region thus we can help you find out the local distributors.

General Inquiry

Q1. What is MOSMO ?

MOSMO is one of the fastest growing vape brand founded by a group of young people who has average 7+ years experience of this industry and shared the same value and passion. Experienced by every stage of this industry including the pursuit of mod, pod and disposable vapes, we still believe there is still a long way to go to service our users with innovative and reliable products. Within one year, MOSMO has leaped to be one of the top brands in Philippines and also move quickly into markets such as Europe, UK, Russia, South Africa and Mid-East.

Q2. What is the minimum age to purchase MOSMO product ?

A: You must be of legal smoking age in your state/country.

Q3. Is there diacetyl in MOSMO ?

A: There is no diacetyl in our products, and all our products are certified safe for use.

Q4. What are the main ingredients of e-liquid?

The main ingredients we used in our e-liquid: food grade or pharmaceutical grade propylene glycol and vegetable glycerin, natural & artificial flavors, and nicotine (except for nicotine-free products).

Q5. What are the MOSMO Warranty and Return Policy?

A: Please check the Warranty Terms for details.

Product Usage

Q1. How to use MOSMO?

A: Simply open the package, and then start vaping!

Q2. How long can a MOSMO last?

A: Actually, it depends on how much you hit them and how often & model you use it.

Q3. How to know when a MOSMO is empty?

When you cannot puff anything out while the indicator is still working, it is empty.

Q4. How do I know that I need to charge my vapes (for rechargeable products only)?

A: When the device is in use and with low power, the indicator will flash 10 times to indicate that the device needs to be charged.
It will not indicate if it is not in use.

Q5. Why does my MOSMO light go out after charging (for rechargeable products only)?

A: The signal represents the product stops charging after you remove the charger.

Q6. Why is the light of indicators constantly on when charging (for rechargeable products only)?

A: When the product is recharging, you shall see the bright light continuously.
When the product is fully charged, the light will go off.

How to Authenticate My MOSMO Vape?

To Verify your products, please click here.