MOSMO Support
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How should I maintain my device?

The Innokin device and its accessories should remain dry. The mouthpiece should be maintained regularly. Clean batteries, mouthpieces and all accessories regularly with a dry cloth and never immerse them in any liquid for any reason. When not in use, store your device and accessories in a clean, dry, cool place.

How should I store Innokin Battery?

Store your Innokin Battery in a clean, dry, and cool place that is below 77˚F (25˚C). Keep out of reach of children and pets. Do not leave your Innokin Battery in direct sunlight or near sources of heat. Keep your Innokin Battery dry and do not allow it to contact liquid.


What type of charger should be used for charging the device?

Please note any quality DC 5V 1A/2A wall charger will be workable for your Innokin device, as long as it is CE/UL/FCC certified, high quality and authentic one.


How long does an atomizer last?

The wire inside the atomizer has a service life. The service life of the atomizer varies according to different usage and frequency. 

In order for a better vaping experience and long service life of the atomizer, you could maintain your atomizer as the following tips:

  • Regularly clean the vape tank
    Cleaning the vape tank on a regular basis could extend the atomizer’s service life. After cleaning, the parts should be dried and then installed.

  • Clear the vape atomizer before changing to other e-liquid
    When changing different flavors of e-liquid, it is necessary to clear the atomizer in advance, in order to prevent a variety of flavor residues and influence the vaping experience.

  • Remove the vape atomizer when not in use
    Remove the atomizer from the mod when not in use and store it properly, in order to prevent the mod automatic vaping and burn the core. Keep the atomizer clean, do not store too much e-liquid in the atomizer and close the airflow hole.

  • Try to shorten the burning time?
    It will lead to the deformation of the wire and shorten the life of wire if the metal wire is burned for a long time. When you vaping, you could shorten the burning time, and cool the atomizer, avoid long time burns. 




Is vaping safer than smoking?

All recent studies point to the fact that vaping is better than smoking. With Public Health England stating that electronic cigarettes are 95% safer than smoking and Cancer Research UK supporting vaping in the fight against smoking relating diseases. Of course, inhaling anything other than fresh air isn't entirely safe, however vaping is a less harmful alternative to smoking. 

How should I dispose of my MOSMO product?

Observe local, state and federal laws and regulations regarding product disposal.


This product contains nicotine which is a highly addictive substance. It is intended for use by existing smokers above legal age only. Do not use this product to treat any medical condition or habit. Do not use if pregnant, breast-feeding or suffer from any medical condition. Stop use if you show any sensitivity to this product. Keep MOSMO products out of reach of children and pets.

To reduce the risk of injury, do not use this product if it:

  • becomes wet or immersed in any liquid.
  • appears damaged or broken.
  • has been exposed to excessive heat.
  • is operating in an erratic manner.
  • is unusually hot to the touch.


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